Gregory Thomas Dobson trading as Seven ABN 77 474 138 379
18 King Albert Avenue, Tanilba Bay NSW 2319 support@seventasks.net +61 438 850 930 seventasks.net
Version 1.0 (DRAFT) Date: 5 August 2026
This End User Service Agreement is in effect from the ____ day of ______, 20.
Between:
Gregory Thomas Dobson trading as Seven, ABN 77 474 138 379, of 18 King Albert Avenue, Tanilba Bay NSW 2319 ("Seven", "we", "us", "our")
And:
[CUSTOMER NAME, ABN/ACN, ADDRESS AND CONTACT DETAILS] ("the Customer", "you", "your")
1.1 Seven provides a hosted task and work management platform that enables organisations to plan, assign, track and discuss work. The Platform organises work into workspaces, boards, task groups and tasks, and provides supporting functions including file attachments, in-application messaging, contact and relationship records, project planning and reporting.
1.2 This Agreement governs the Customer's access to and use of the Platform, the respective rights and obligations of the parties in relation to Customer Data, subscription and payment terms, security and privacy commitments, and the limits of Seven's liability.
1.3 The Platform is a productivity tool. It is not a system of record for statutory, financial, clinical or safety-critical purposes, and the Customer remains responsible for maintaining any records required by law in an appropriate system.
In this Agreement:
Authorised User means an individual to whom the Customer grants access to the Platform under the Customer's subscription, whether an employee, contractor or other person acting on the Customer's behalf.
Customer Data means all content submitted to, stored in, or generated within the Platform by or on behalf of the Customer, including tasks, comments, messages, uploaded files, contact records and project records.
Personal Information has the meaning given in the Privacy Act 1988 (Cth).
Platform means the Seven application made available at seventasks.net, together with any associated desktop client, application programming interfaces, and related services provided by Seven.
Sub-processor means a third party engaged by Seven to process Customer Data in connection with the provision of the Platform, as listed in the Security and Compliance Statement and Sub-processor Schedule.
Third-Party Personal Information means Personal Information about an individual who is not an Authorised User, which the Customer or an Authorised User submits to the Platform.
3.1 Access to the Platform is presently provided on an invitation basis. Seven may open self-service registration at its discretion, and this Agreement applies to accounts created by either route.
3.2 The Customer must ensure that all information provided during registration is accurate and is kept current, including the identity and contact details of the person authorised to administer the Customer's account.
3.3 Accounts are provided on a one-seat-per-login basis. Login credentials must not be shared between individuals, and each Authorised User must hold their own account.
3.4 The Customer is responsible for all activity occurring under its account and those of its Authorised Users, including activity by any person to whom an Authorised User discloses credentials.
3.5 The Customer must notify Seven promptly upon becoming aware of any unauthorised access, credential compromise, or other security concern affecting its account.
3.6 The Customer is responsible for revoking access for Authorised Users who cease to be entitled to it, including on termination of their employment or engagement.
4.1 Seven will make the Platform available to the Customer and its Authorised Users in accordance with this Agreement and the subscription tier selected.
4.2 Platform functionality may include workspaces and boards, task creation, assignment and tracking, task groups and views, comments and in-application messaging, file attachments, contact and relationship records, project planning, scheduling and reporting, and machine-accessible interfaces for approved integrations.
4.3 Seven may add, modify, or withdraw features from time to time. Where a change materially reduces functionality that the Customer relies upon, Seven will use reasonable efforts to provide advance notice.
4.4 Optional integrations with third-party services may be made available. Activation of an integration is at the Customer's election, is governed by the third party's own terms, and may involve disclosure of Customer Data to that third party. The Customer is responsible for satisfying itself as to the suitability of any integration it activates.
5.1 Seven grants the Customer a limited, revocable, non-exclusive, non-transferable licence to access and use the Platform for the Customer's internal business, administrative, educational or research purposes for the term of its subscription.
5.2 The Customer must not, and must not permit any person to:
5.3 All rights not expressly granted under this Agreement are reserved by Seven.
6.1 As between the parties, the Customer owns all Customer Data and retains all intellectual property rights in it. Nothing in this Agreement transfers ownership of Customer Data to Seven.
6.2 The Customer grants Seven a non-exclusive licence to host, store, transmit, display, back up and otherwise process Customer Data to the extent necessary to provide the Platform, to provide support, and to comply with law.
6.3 Seven will not access Customer Data except where reasonably necessary to provide or maintain the Platform, to provide support requested by the Customer, to investigate a suspected breach of this Agreement or a security incident, or where required by law.
6.4 Seven will not sell Customer Data, and will not use Customer Data to train machine learning models.
6.5 Seven may generate and use aggregated, de-identified statistical information about Platform usage for the purposes of operating, securing and improving the Platform, provided that such information does not identify the Customer, any Authorised User, or any individual.
7.1 The Customer acknowledges that the Platform permits Authorised Users to record Personal Information about individuals who are not parties to this Agreement, including in contact records, task descriptions, comments, messages and uploaded files.
7.2 In respect of Third-Party Personal Information, the Customer is the entity that determines the purposes for which and the manner in which that information is handled. Seven handles that information only on the Customer's behalf and in accordance with this Agreement.
7.3 The Customer warrants that it has collected, and will collect, all Third-Party Personal Information lawfully, that it has provided any notices and obtained any consents required by applicable privacy law, and that its use of the Platform in respect of that information does not breach any law or any obligation owed to the individual concerned.
7.4 The Customer must not upload to the Platform any information that is sensitive information within the meaning of the Privacy Act 1988 (Cth), health information, government-issued identifier numbers, payment card data, or other information attracting heightened statutory protection, unless the parties have first agreed additional terms in writing addressing its handling.
7.5 Where an individual makes a request to Seven concerning Third-Party Personal Information held in the Customer's account, Seven will refer that request to the Customer and will provide reasonable assistance to the Customer in responding to it.
8.1 Seven owns all intellectual property rights in the Platform, including its software, source code, data structures, interface designs, workflows, templates, documentation, brand assets and trade marks, including the name "Seven".
8.2 Feedback, suggestions and feature requests provided by the Customer may be used by Seven without restriction or obligation, and without acquiring any rights in Customer Data.
8.3 Nothing in this Agreement transfers intellectual property rights in the Platform to the Customer.
9.1 Subscription plans are:
| Plan | Monthly | Annual | Description |
|---|---|---|---|
| Individual | $5.00 per month | $54.00 per year | Single-user access to the core task and work management functions. |
| Teams | $9.00 per month | $99.00 per year | Multi-user access with shared workspaces, assignment, messaging and collaboration functions. |
9.2 All amounts are in Australian dollars and are exclusive of GST unless stated otherwise. GST will be added where applicable.
9.3 Fees are payable in advance for the applicable billing period. Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.
9.4 Payments are processed by a third-party payment provider. Seven does not receive or store payment card details.
9.5 The Customer may cancel its subscription at any time. Cancellation takes effect at the end of the billing period then in progress, and the Customer retains access until that date. Fees already paid are not refunded on a pro-rata basis except where a refund is required by law.
9.6 Seven may revise pricing on not less than 30 days' notice. A price change takes effect at the Customer's next renewal following the notice period, and the Customer may cancel before that renewal if it does not accept the revised price.
9.7 Where payment fails, Seven may suspend access after providing notice and a reasonable opportunity to remedy the failure.
9.8 Each subscription begins with a 7-day free trial. Payment card details are collected at registration, and the first charge is made automatically at the end of the trial unless the Customer cancels before that time through the billing portal. No charge is made for a subscription cancelled during its trial. One free trial is available per Customer.
10.1 The Customer must not, and must ensure that its Authorised Users do not, use the Platform to:
10.2 Seven may implement rate limiting, traffic monitoring and behavioural analytics to detect automated or abusive access patterns, and may suspend access while investigating suspected misuse.
10.3 Where misuse is confirmed, Seven may restrict or terminate access, block accounts or network addresses, and pursue any remedy available at law. Seven will notify the Customer of any such action and the reason for it, unless prevented from doing so by law.
11.1 Each party must keep confidential the other party's confidential information, must use it only for the purposes of this Agreement, and must not disclose it except to personnel and advisers who need to know it and who are bound by equivalent obligations.
11.2 These obligations do not apply to information that is or becomes public other than through breach of this clause, that was lawfully known to the receiving party before disclosure, or whose disclosure is required by law.
12.1 Seven's handling of Personal Information is governed by the Seven Privacy Policy, published at seventasks.net and updated from time to time.
12.2 Seven commits to handling Personal Information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth), and to applying that standard to its handling of Customer Data, irrespective of whether Seven is at any given time an organisation bound by that Act.
12.3 Customer Data is stored and processed on infrastructure located outside Australia. The current hosting location and sub-processors are set out in the Security and Compliance Statement and Sub-processor Schedule. By entering into this Agreement, the Customer consents to that storage and processing, and acknowledges that Seven has taken reasonable steps to satisfy itself as to the protections applied by its hosting provider.
12.4 Seven will give the Customer not less than 30 days' notice before engaging a new Sub-processor that will process Customer Data. Where the Customer reasonably objects to a new Sub-processor on data protection grounds, the Customer may terminate this Agreement without penalty before that Sub-processor is engaged, with a pro-rata refund of prepaid fees for the unexpired term.
12.5 Where Seven becomes aware of unauthorised access to, or disclosure or loss of, Customer Data, Seven will notify the Customer without undue delay and in any event within 72 hours of becoming aware, will provide the information reasonably required for the Customer to assess its own notification obligations, and will provide reasonable assistance in the Customer's response.
13.1 Seven applies technical and organisational measures to protect Customer Data, described in the Security and Compliance Statement. Those measures include encrypted transport, hashed credential storage, authenticated access controls and access scoping between accounts.
13.2 No online system can be guaranteed secure. Seven does not warrant that the Platform will be free from unauthorised access, and the Customer acknowledges that it retains responsibility for its own credential hygiene, device security and internal access management.
13.3 The Customer is responsible for configuring access within its own account appropriately, including the assignment of administrative privileges and the removal of access for departing personnel.
14.1 Seven will use reasonable efforts to keep the Platform available, but does not offer a contractual uptime guarantee under this version of the Agreement.
14.2 Seven may suspend access for scheduled maintenance, and will use reasonable efforts to schedule such maintenance outside Australian Eastern business hours and to give advance notice where practicable. Emergency maintenance may be undertaken without notice.
14.3 Support is provided by email to support@seventasks.net during Australian Eastern business hours, with a target initial response within two business days. Support is provided on a reasonable-endeavours basis and does not constitute a service level commitment.
15.1 The Customer may export its Customer Data at any time during the term using the export functions available in the Platform, or by written request to Seven.
15.2 On termination, Seven will retain Customer Data for 30 days to allow the Customer to complete an export, after which the data will be deleted from production systems.
15.3 Residual copies may persist in backups for up to a further 90 days, after which they are overwritten in the ordinary course of backup rotation. Data in backups is not accessible for restoration to individual accounts and is not otherwise processed.
15.4 Seven may retain records of transactions, invoices and account administration where required for taxation, accounting or legal purposes, for the period required by law.
16.1 Either party may terminate this Agreement for convenience by giving 30 days' written notice, with cancellation of a subscription taking effect in accordance with clause 9.5.
16.2 Either party may terminate immediately by written notice where the other party commits a material breach that is not remedied within 14 days of notice specifying the breach, or where the other party becomes insolvent.
16.3 Seven may suspend or terminate access immediately, without the notice period in clause 16.2, where continued access presents a security risk, where use of the Platform is unlawful, or where required by law. Seven will notify the Customer as soon as reasonably practicable.
16.4 Where Seven terminates for convenience, or discontinues the Platform, Seven will provide not less than 90 days' notice and will refund prepaid fees for the unexpired portion of the term.
16.5 Where the business operating the Platform is sold or transferred, Seven will provide not less than 30 days' notice before the transfer takes effect.
16.6 Clauses 6, 7, 8, 11, 15, 17, 18, 19, 20 and 21 survive termination.
17.1 The Platform is provided on an "as is" and "as available" basis, subject to clause 18.1.
17.2 Seven does not warrant that the Platform will be uninterrupted, error-free, or that it will meet the Customer's particular requirements.
17.3 Scheduling, planning, reporting and forecasting outputs generated by the Platform are indicative aids to decision-making. They are not professional advice and must not be relied upon as the sole basis for any decision with financial, legal, regulatory or safety consequences.
17.4 The Customer is responsible for maintaining its own backups of any Customer Data it regards as critical, and for verifying the accuracy of any data it relies upon.
18.1 Australian Consumer Law. Nothing in this Agreement excludes, restricts or modifies any right, guarantee, warranty or remedy conferred by the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other law where to do so would be unlawful. Where the Australian Consumer Law applies and permits a supplier to limit its liability, Seven's liability for breach of a consumer guarantee is limited, at Seven's election, to resupplying the services or paying the cost of having the services resupplied.
18.2 Subject to clause 18.1, Seven's total aggregate liability arising out of or in connection with this Agreement, whether in contract, tort (including negligence), under statute or otherwise, is limited to the greater of the fees paid by the Customer to Seven in the 12 months preceding the event giving rise to the liability, or one hundred dollars ($100).
18.3 Subject to clause 18.1, neither party is liable for any loss of profit, revenue, goodwill, anticipated savings, business opportunity or data, or for any indirect or consequential loss, however arising.
18.4 Each party's liability is reduced to the extent that the other party's act or omission caused or contributed to the loss.
18.5 The Customer indemnifies Seven against loss arising from the Customer's breach of clause 7 (Third-Party Personal Information), clause 10 (Acceptable Use), or any infringement of third-party rights by Customer Data, except to the extent the loss was caused by Seven.
19.1 Before commencing proceedings, a party must give the other written notice describing the dispute and the outcome sought.
19.2 The parties must then attempt in good faith to resolve the dispute by negotiation between persons with authority to settle it, within 21 days of the notice.
19.3 Where negotiation does not resolve the dispute, the parties must consider mediation by a mediator agreed between them before commencing proceedings.
19.4 Nothing in this clause prevents a party from seeking urgent interlocutory relief.
This Agreement is governed by the laws of New South Wales, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of that State.
21.1 Amendments. Seven may amend this Agreement on 30 days' written notice. Where an amendment materially and adversely affects the Customer, the Customer may terminate without penalty before the amendment takes effect, with a pro-rata refund of prepaid fees. Continued use after the effective date constitutes acceptance.
21.2 Assignment. Neither party may assign this Agreement without the other's written consent, which must not be unreasonably withheld, except that Seven may assign to a successor of the business operating the Platform on notice under clause 16.5.
21.3 Notices. Notices must be in writing and sent to the email address recorded for the recipient's account, or to the addresses stated in this Agreement.
21.4 Severability. Where a provision is held invalid or unenforceable, it is severed to the extent necessary and the remainder continues in effect.
21.5 Entire agreement. This Agreement, together with the Privacy Policy and the Security and Compliance Statement, constitutes the entire agreement between the parties in relation to its subject matter.
Executed as an agreement.
For and on behalf of Gregory Thomas Dobson trading as Seven (ABN 77 474 138 379)
Name: Title: Signature: Date:
For the Customer (Company or Institution)
Entity Name: ABN/ACN: Authorised Signatory: Title: Signature: Date:
For the Customer (Individual)
Name: Signature: Date:
Witness (Optional)
Witness Name
Witness Signature Date: _______________________